Conference Presentations

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April 12, 2018
Accreditation - Current and Future
Presenters: Background Screening Credentialing Council (BSCC) Members | Join members of the Background Screening Credentialing Council (BSCC) for a panel discussion of the recently approved revised Background Screening Agency Accreditation Program (BSAAP) Accreditation Standard, as well as your current Accreditation resources and the path to Accreditation and Re-Accreditation. | Presented at the 2018 Mid-Year Conference
April 12, 2018
Advocacy Training
Presenters: Francine Friedman, Akin Gump; Chase Hieneman, Jamie Tucker, Akin Gump | Advocacy Day training will be open to all conference attendees and mandatory for anyone who is signed up for Advocacy Day on Wednesday, April 18. Francine Friedman and Jamie Tucker will walk attendees through the day, reviewing the schedule, setting expectations and most importantly illustrating the NAPBS messaging to ensure everyone is prepared for our day on Capitol Hill. For anyone who did not sign up for Advocacy Day but is interested in learning what Advocacy Day is all about or simply hearing the NAPBS messaging, please join the session. | Presented at the 2018 Mid-Year Conference
April 12, 2018
All About Data - Retention, Disposal, Security and Breaches
Track: Legal/Compliance | Presenter: Montserrat Miller, Arnall Golden Gregory LLP | In this session, we discuss how an individual's personal data is retained, disposed of, safeguarded and what to do in the event of a breach. The discussion considers data retention from the end-user and consumer reporting perspectives. We also address the Disposal Rule, what it means, and consider how agreements are structured to safeguard personal data. Finally, we explore what background screeners should do in the event of a data breach affecting their client's employee's personal data. | Presented at the 2018 Mid-Year Conference
April 12, 2018
Background Checks - Minimizing High Impact Risks with Subcontractors
Track: Business | Presenters: Elizabeth Stern, Mayer Brown; Marcia Goodman, Mayer Brown | Are your vendors using subcontractors at your site? And, if they are, have the subcontractors been subject to the necessary background checks? If not, your company may be exposed to risks related to terrorism, export control violations, money laundering, anti-corruption laws, data breaches, and visa fraud. Join us to learn how your company can exercise a sufficient degree of control over how vendors vet subcontractors-while not acquiring liability itself. | Presented at the 2018 Mid-Year Conference
April 12, 2018
Ban-the-Box: Multi-jurisdictional Compliance and Enforcement Trends
Track: Legal/Compliance | Presenters: John Zaimes, Mayer Brown; Roxanne Wilson, Mayer Brown; John Drury, Seyfarth Shaw LLP; Robert Szyba, Seyfarth Shaw LLP | States, counties, and municipalities have passed "ban the box" legislation with a variety of requirements that have created a patchwork of legal obligations. Consumer reporting agencies and clients that operate in multiple jurisdictions are subject to a variety of obligations, which at times can be ambiguous, and at times may necessitate separate (and often unique) procedures per jurisdiction. This session provides an overview of key distinctions in the statutes and ordinances in jurisdictions that have banned the box for employees, the penalties that can be imposed for disregarding the law, and insights on industry practices for employers to comply with a legal framework that is inconsistent.
April 12, 2018
Best Practices for Compliance with the FTC Act
Track: Legal/Compliance | Presenters: Irene Liu, Checkr; Kandi Parsons, Zwillgen; Tiffany George, Federal Trade Commission | This session provides an overview of the best practices for complying with the FTC Act, including privacy and security best practices for CRAs, end users and furnishers. You also learn how the FTC views unfair or deceptive acts or practices in our industry and the best practices for marketing your services. | Presented at the 2018 Mid-Year Conference
April 12, 2018
Changing Landscape of Tenant Screening Laws
Track: Tenant | Presenters: Webb McArthur, Hudson Cook LLP; Jennifer Sarvadi, Hudson Cook LLP | State and local jurisdictions have been moving to ban or otherwise restrict the use of criminal and eviction records in residential screening. These laws limit what you can screen, how you can screen, and when you can screen. We discuss notable examples of these laws, notably those in Seattle, D.C., and Newark. We discuss how they affect screening, the tension with federal expectations, and where we go from here. | Presented at the 2018 Mid-Year Conference
April 15, 2018
Communication in the Modern Era and Being an Effective Advocate for the Industry
Track: Business | Presenters: Adam Temple, JDA Frontline; Trevor Francis, JDA Frontline | This session focuses on two areas ? how communication has evolved to where it is today and how those in the background screening profession can be effective advocates for the industry. We explore how those in the newsroom - both reporters and editors - do their jobs and why they report the news the way they do. We discuss what those in the CRA industry should know when planning to engage with the media or respond during crisis situations, along with how others view the background screening industry vs. the way those within the industry view it. Finally, we cover how you can effect change through the way we communicate internally, to policy makers and the media. | Presented at the 2018 Mid-Year Conference
April 12, 2018
Driving Records: Putting Your Compliance in Gear
Track: Legal/Compliance | Presenters: Rebecca Kuehn, Hudson Cook LLP; Ronald Raether, Troutman Sanders | Employment screening companies offering driving records must navigate both the Fair Credit Reporting Act and the Drivers Privacy Protection Act. With litigation under the DPPA increasing, this presentation offers a check under the hood for compliance with both of these laws and a chance to tune up compliance.
April 14, 2018
FCRA Ignorance Isn't Bliss
Track: Legal/Compliance | Presenter: Pamela Devata, Seyfarth Shaw LLP | Ignorance isn't always blissful, especially when it results in unexpectedly litigation. NAPBS resident FCRA authority Pam Devata will teach you how to protect yourself and your company from being the next to "learn the hard way" in FCRA litigation. | Presented at the 2018 Mid-Year Conference
April 12, 2018
Increasing Litigation Against Wholesalers: What it Means for the Industry as a Whole, How to Prepare and Defense Strategies
Track: Legal/Compliance | David Anthony, Troutman Sanders LLP; Cindy Hanson, Troutman Sanders LLP; Timothy St. George, Troutman Sanders LLP | An increasing number of lawsuits are being filed nationwide against public records vendors and "wholesalers" of information, claiming that the transmission of public records renders the company a consumer reporting agency for purposes of application of the Fair Credit Reporting Act. These cases raise unique issues and potential defenses, as well as issues of insurance coverage. Moreover, such claims also raise related concerns for background screening companies. This session explores those issues and how best to prepare for such a lawsuit. | Presented at the 2018 Mid-Year Conference
April 12, 2018
Insurance: Why it's the # 1 Compliance Risk Area and How to Get it Right
Track: Legal/Compliance | Presenter: Scott Paler, DeWitt Ross & Stevens S.C. | Far too often, background screening companies find out at the worst possible moment that their insurance policies do not provide the protection they envisioned. The reality is that the value of an insurance policy comes down to the language in the policy. Good language means meaningful coverage. Bad language means the opposite. Attorney Scott Paler, who has examined insurance policies for dozens of screening companies, provides tips for reviewing and negotiating insurance policies. | Presented at the 2018 Mid-Year Conference
April 12, 2018
Investigative Consumer Reports: Litigation Trends and the Salary History Ban Movement
Track: Legal/Compliance | Presenters: William Simmons, Littler Mendelson PC; Courtney Stieber, Seyfarth Shaw LLP; Esther Slater McDonald, Seyfarth Shaw LLP | Many places, including California, are passing laws making applicants' prior compensation off-limits. Though the headlines largely focus on employers, the laws will also cause headaches for CRAs performing investigative consumer reports and employment verifications. Those issues are compounded by the potential for increased FCRA class and individual litigation involving investigative consumer reports. In this session, we cover: (1) a primer on basic FCRA compliance for investigative consumer reports; (2) investigative consumer report litigation trends; (3) salary history ban laws by jurisdiction; and (4) tips for CRAs. | Presented at the 2018 Mid-Year Conference
April 12, 2018
Surviving the Shifts: The Changing Face of Engagement
Track: Business | Presenters: Bryan Snow, Wholesale Screening Solutions; Kym Kurey, Bridges Communications Group; Tom Fulmer, National Drug Screening, Inc. | Times are a changin', and in today's world of perpetual connectivity, a bad customer experience can be shared with the world in a matter of seconds. One study revealed that 39% of customers who have a negative experience will avoid that vendor for 24 months! Consider how many more will avoid that company due to the negative reviews or word of mouth. Customer experience and team engagement are essential to success, but is your company keeping up or getting left behind? For continued growth and increased profits, "shifts" affecting workplace demographics, technology, and litigation rates require our customer service teams to shift as well. In this panel discussion, we will discuss these necessary shifts related to team building, training, technology, communication, trending culture, and how engagement makes it all possible. | Presented at the 2018 Mid-Year Conference
April 12, 2018
The CRA Guide to Social Media Background Screening
Track: Legal/Compliance | Presenters: Bianca Lager, Social Intelligence; Montserrat Miller, Arnall Golden Gregory LLP | Social media sites like Facebook, Instagram, and Twitter have become an unlimited resource of real-time insights. With that, comes an almost equal potential for compliance violations when applying that resource to background screening. This session will address the legal concerns of social media and how the FCRA applies to the usage of social data. We'll also discuss how you can navigate ethical concerns around applying social media to a hiring decision and what CRAs should know in order to answer frequently asked client questions in a compliant manner. | Presented at the 2018 Mid-Year Conference
April 12, 2018
The Prescription Drug Epidemic in the Workplace: What Screeners Need to Know
Track: Drug Screening | Presenter: Nina French, The Current Consulting Group, LLC | It is difficult for any person in the US to ignore the increasing problem of prescription drug abuse. The issue of prescription drug abuse is complex and testing in the workplace requires a firm understanding of what employers are allowed to do when confronted with both authorized use and abuse of prescription drugs. This informative session gives participants insight into the cause of the epidemic, the complexities of managing use and abuse in the workplace, the Department of Transportation's regulations and how screeners can advise their clients on testing now and in the future. | Presented at the 2018 Mid-Year Conference
April 12, 2018
Untangling the Web of Cross Border Transfer Requirements into and out of the U.S.
Track: International | Presenters: Kerstin Bagus, ClearStar Inc.; Kevin Coy, Arnall Golden Gregory LLP | This session will cover the various ways companies can legally move data into and out of the US. Concepts discussed will be EU specific mechanisms, consent methods, and the Accountability model used in other countries. We will also review requirements when sending PII out of the US. | Presented at the 2018 Mid-Year Conference


Disclaimer: NAPBS materials are often provided by industry subject matter experts. The information and opinions expressed are for educational purposes only and are based on current practice, industry related knowledge and business expertise. The practices may not have been independently vetted and are neither approved nor endorsed by NAPBS.

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