Webinar Library

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March 19, 2019
From Minion to Master: Empowering Your Team for Sustained Success
Track: Business | Presenter: Kym Kurey, County House Research, Inc. | People are your best capital and your biggest asset. If you surround yourself with, and value, talented folks, you will be challenged, stretched, and better positioned to accomplish far more than you could ever imagine. Innovation springs from imagination, diversity, unhindered perspective, and candor. Every person brings a different set of tools to the table. In this session, we will discover that, more than your product, your pricing or your technology; your employees' success is your success.
February 28, 2019
Think Different! Throw Away Traditional Metrics and Create Ones That Will Power Your Business and Increase Your Sales!
Track: Business | Presenter: Kevin Bachman, The CRA Doctor | Many CRAs think of, collect and communicate the exact same metrics, incorporating them into their account reviews, sales presentations and business models. Hit %. Turnaround Time. Dispute Rate. However, this just means they sound like everyone else, often failing to differentiate themselves in the sales process or endear themselves to a client as a trusted advisor. With hundreds of CRAs, we don't get too many opportunities to stand out from the crowd. You will learn how to think, communicate and measure differently, in order to stand out from the pack, sell more background checks and run a more profitable business.
February 15, 2019
Show Your Legislators some Lovin' - Discover the How-To's of Grassroots Lobbying
Track: Legal/Compliance, Business | Presenter: Brent Smoyer, NAPBS | Join Brent Smoyer, NAPBS State Government Relations & Grassroots Director, as he explores the strategies of grassroots lobbying. Learn how to be a more active participant in your state and advocate for the background screening industry.
February 4, 2019
Criminal Records in United Arab Emirates (UAE) - Global Learning Center
This program explores criminal records in the United Arab Emirates and the laws surrounding them.
January 24, 2019
State Government Relations Update (January 2019)
Track: Legal/Compliance, Business | Presenter: Brent Smoyer, NAPBS | Join Brent Smoyer for a 2019 legislative overview. The program will provide a primer on the legislative process, and an overview of what we've seen and expect to see in legislation important to NAPBS members. | This webinar sponsored by SJV & Associates.
January 18, 2019
The Seven Biggest Compliance Questions all CRAs Should be Asking
Track: Legal/Compliance | Presenter: Scott Paler, DeWitt LLP | The legal landscape surrounding the background screening industry continues to evolve. Often background screening companies are left with an uneasy feeling--where should we focus our time, attention, and resources? This session--led by attorney and frequent NAPBS speaker Scott Paler--will identify the most significant compliance and risk management questions facing screening companies today. It will also provide a road map for thinking through each question, offer concrete tips for selecting the best path forward, and take follow-up questions from the audience. This webinar qualifies for FCRA Basic Renewal Certificate Professional Development Credits (PDCs). | This webinar is sponsored by Berg Consulting Group
December 13, 2018
GDPR in the Wild
Track: International | Presenters: Kerstin Bagus; Kevin Coy, Arnall Golden Gregory LLP | A review of some of the chatter we have seen in the industry over GDPR, and the implementation in the screening industry. We will cover areas that have come up from discussions with screeners, from various message boards, and from the presentation at the Annual conference. We will also touch on the impact of Brexit on GDPR. | This webinar sponsored by Berg Consulting Group, Better Vendor Program.
November 16, 2018
NAPBS Industry Survey Results (2018)
Track: Business | Scott Hall, FirstPoint Background Screening Resources, NAPBS Chair (2017-18); Melissa Sorenson, NAPBS Executive Director | Join NAPBS Chair, Scott Hall, and Executive Director, Melissa Sorenson for a comprehensive webinar to discuss the findings of our national survey, including current background screening trends and practices. As NAPBS members know best, background screening has become increasingly important in today's competitive, complex and security-minded labor marketplace where organizations must navigate an ever-evolving patchwork of federal and state regulations. In this webinar, you will learn how widespread professional background screening has become, the top reasons employers background screen, the primary challenges background screeners face, and what types of background screens are being conducted. | This webinar sponsored by Berg Consulting Group, Better Vendor Program.
October 26, 2018
Will Your Insurance Policy Be Your Saving Grace Or Your Worst Enemy?
Track: Legal/Compliance, Business | Presenters: Scott Paler, DeWitt Ross Stevens S.C.; Kevin Hanover, Rooney Insurance Agency; Michael Burke, Rooney Insurance Agency; Nicholas Auletta, TRUVIEW BSI LLC (Moderator) | Nearly every background screening company has an Errors and Omissions policy that is supposed to come to its rescue if it is sued. However, only some background screening companies have an insurance policy that will actually assist them. Numerous CRAs have found out at the worst possible moment - when they have been sued - that they do not actually have the protection they thought they did. This webinar, conducted by Attorney Scott Paler and insurance brokers Michael Burke and Kevin Hanover, examines the issues every CRA should be considering. How do you find a good insurance policy? What parts of a policy matter the most? What can you negotiate on? How much coverage is sufficient? When is it time to find a new insurance policy? The session provides concrete tips for getting insurance right in a legal environment where risk is growing. | This webinar sponsored by Berg Consulting Group, Better Vendor Program
September 20, 2018
The CRA Guide to Social Media Background Screening
Track: Legal/Compliance | Presenters: Montserrat Miller, Arnall Golden Gregory LLP; Bianca Lager, Social Intelligence | Social media sites like Facebook, Instagram, and Twitter have become an unlimited resource of real-time insights. With that, comes an almost equal potential for compliance violations when applying that resource to background screening. This session will address the legal concerns of social media and how the FCRA applies to the usage of social data. We'll also discuss how you can navigate ethical concerns around applying social media to a hiring decision and what CRAs should know in order to answer frequently asked client questions in a compliant manner. | This webinar sponsored by Better Vendor Program.
August 24, 2018
Drug Testing for CRAs: 2018's Most Asked Questions Answered!
Track: Drug Testing | Presenter: Nina French, Current Consulting Group | This program will review CRAs' most asked questions about employee drug testing. Collected from NAPBS members, this presentation addresses the questions CRAs struggle with the most often. Topics cover internal issues for providers to the questions clients ask the most. This presentation provides hands-on information for anyone supporting drug testing - sales, operations, compliance and client service. Attendees will gain knowledge to help improve their knowledge of drug testing and support their client base. | This webinar sponsored by Better Vendor Program
August 15, 2018
Employment Verifications in Pakistan - Global Learning Center
Track: International | Anab Gul, Corporate Research and Investigations Pvt. Ltd | This program explores employment investigations in Pakistan and the laws surrounding them.
August 6, 2018
Ohio Expungement Clearinghouse: Information and Q&A with Clearinghouse Operators Higbee & Associates
Track: Legal/Compliance | Presenters: Mathew Higbee, Higbee & Associates; Blake Perez, Higbee & Associates | Recently many NAPBS members have received contact from Higbee and Associates regarding their selection by the state of Ohio to serve as their official "expungement clearinghouse." All of this stems from a pilot program enacted by Ohio in the spring 2017. As there remain questions as to form, process, and access, we will host an NAPBS webinar with Mr. Higbee to allow those affected by the program a chance to learn more. Mr. Higbee will provide a brief overview of what the state of Ohio has authorized, what his clearinghouse, recordgone.com, provides, and how this clearinghouse effects and interacts with CRAs. The webinar also includes an opportunity to provide answers to any questions or concerns, straight from the source.
July 25, 2018
Consumer Disputes: Compliance for the Next Level
Track: Legal/Compliance | Presenters: Rebecca Kuehn, Hudson Cook LLP; Jennifer Sarvadi, Hudson Cook LLP | "The only real mistake is the one from which we learn nothing." - John Powell. You have an established dispute process and are processing disputes within the statutory time frame. Now what? Take it to the next level! Join Rebecca E. Kuehn and Jennifer Sarvadi of Hudson Cook, LLP, for a discussion of how to leverage your dispute process to improve your product, increase client satisfaction, enhance your vendor oversight, and reduce the risk of litigation. This webinar includes a practical discussion on how to conduct root cause analyses and develop tracking tools and reports that will better inform your compliance. This webinar qualifies for one Professional Development Credit (PDC) for FCRA Basic Recertification. | This webinar sponsored by Better Vendor Program
July 11, 2018
Education Verifications in Pakistan - Global Learning Center
Track: International | Presenter: Shania Shoukat, Ingenioustribe Global Solutions Private Limited | This program explores Education Verifications in Pakistan and the laws surrounding them.
June 29, 2018
The Cybersecurity Landscape: Regulatory Issues for CRAs
Track: Legal/Compliance | Presenters: Kevin Coy, Arnall Golden Gregory LLP; Bradford J. Kelley, Arnall Golden Gregory LLP | Consumer reports and other personal information held by consumer reporting agencies are subject to a number of legal requirements intended to ensure that the information is kept secure and handled, disclosed, and disposed of properly. This Webinar examines applicable Fair Credit Reporting Act requirements, including the Disposal Rule; Federal Trade Commission data security guidance and enforcement actions; unfair and deceptive acts and practices actions; and other data security laws and regulations. This webinar qualifies for one Professional Development Credit (PDC) for FCRA Basic Recertification. | This webinar sponsored by Berg Consulting group.
June 6, 2018
Education and Employment Verifications in Taiwan - Global Learning Center
Track: International | Presenter: Alan Siu, RISQ Group | This program provides an overview into Education and Employment Verifications in Taiwan and the laws surrounding them. | Sponsored by PreemploymentDirectory.com
May 25, 2018
The Cybersecurity Landscape: Lessons for CRAs
Track: Business | Presenter: Aurobindo 'Robin' Sundaram, Head of Information Assurance and Data Protection, RELX Group | The cybersecurity and regulatory landscape for CRAs continues to shift seismically. Recent security incidents have resulted in additional oversight from regulators and a greater focus on security safeguards. We will speak about attack trends, including case studies of what's worked well and what hasn't; the preventive, detective, and mitigating controls CRAs should have in place; and finally, we cover incident response preparedness. You'll walk away with a firm understanding of what you should have in place to demonstrate a defensible information security program. | This webinar sponsored by TazWorks.
May 9, 2018
Education and Employment Verifications in Singapore - Global Learning Center
Track: International | Presenter: Alan Siu, RISQ Group | This program provides an overview into Education and Employment Verifications in Singapore and the laws surrounding them. | Sponsored by PreemploymentDirectory.com
April 27, 2018
Background Screening Litigation Developments - Late 2017 and Early 2018
Track: Legal/Compliance | Presenters: David Anthony, Troutman Sanders LLP; Cindy Hanson, Troutman Sanders LLP; Timothy St. George, Troutman Sanders LLP | A discussion of recent case studies and case law developments affecting the background screening industry. This discussion includes an update on Spokeo and the effects of the decision handed down by the United States Supreme Court nearly two years ago, including the amicus brief filed in January 2018 on behalf of NAPBS in support of Spokeo, Inc.'s second petition for certiorari to the U.S. Supreme Court. The new petition requests the Court revisit its prior ruling and add clarity to the divergence in lower court rulings over the past two years. The panelists also provide an overview of other relevant cases with implications for employers and businesses in the background screening industry. Throughout the program, the speakers address key litigation trends and how they may affect ongoing individual and class action lawsuits. This webinar qualifies for one Professional Development Credit (PDC) for FCRA Basic Recertification. | This webinar sponsored by TazWorks.
April 11, 2018
Verifications & References in Canada - Global Learning Center
Track: International | Presenter: Rhonda Fairweather, First Advantage | This program explores verifications in Canada and the laws surrounding them. | This webinar sponsored by PreemploymentDirectory.com
April 2, 2018
5 Essential Tactics to Grow Your CRA
Track: Business | Presenter: Bruce Berg, The Berg Consulting Group | Is growing your business a priority for you this year? Sit in on this presentation and explore tactics you can act upon. You will walk away with the keys for evaluating current business performance, business growth drivers that matter and industry practice recommendations. This is a program you don't want to miss! | This webinar sponsored by TazWorks.
March 13, 2018
Education and Employment Verifications in Hong Kong - Global Learning Center
This program provides a brief overview into Education and Employment Verifications in Hong Kong - Global Learning Center.
February 14, 2018
Criminal Records in South Africa - Global Learning Center
This program provides a brief overview into Criminal Records in South Africa and the laws surrounding them.
November 14, 2017
Employment Verifications in India - Global Learning Center
This program is designed to provide a brief overview into Employment Verifications in India and the laws surrounding them.
October 26, 2017
Education Verifications in India - Global Learning Center
Track: International | Presenter: Sachin Aggarwal, AMS Inform | This program provides a brief overview into Education Verifications in India and the laws surrounding them. | Sponsored by PreemploymentDirectory.com
September 28, 2017
Criminal Records in Mexico - Global Learning Center
Track: International | Presenter: David Robillard, MultiLatin | This program is designed to provide a brief overview into Mexico Criminal Records and the laws surrounding them. | This webinar sponsored by ClearStar, Inc.
July 5, 2017
Non-Criminal Checks in Japan, Hong Kong, Taiwan and Singapore - Global Learning Center
Track: International | Presenters: Tris Fenwick, J-Screen K.K.; Allan Matheson, Blue Umbrella; Kannan Chettiar, Avvans Pte Ltd. | This program is designed to provide a brief overview into Japanese, Singapore, Hong Kong and Taiwan Criminal Records and the laws surrounding them. | Sponsored by PreemploymentDirectory.com
April 25, 2017
Criminal Records in the U.S. - Global Learning Center
Track: International | Presenters: Bryan Snow and Vince Pascarella, Wholesale Screening Solutions | This program provides a brief overview into U.S. Criminal records and the laws surrounding them. | Sponsored by PreemploymentDirectory.com
March 8, 2017
Criminal Records in Australia - Global Learning Center
Track: International | Presenter: Summa McCosker, PeopleCheck Pty. Ltd. | This program is designed to provide a brief overview into Australia Criminal Records and the laws surrounding them.
November 10, 2016
Criminal Records in the Philippines - Global Learning Center
Track: International | Presenters: Summa McCosker and Leah Egginton, PeopleCheck Pty. Ltd. | This program provides a snapshot of criminal records in the Philippines, exploring the NBI, court records and proprietary databases. | This webinar is sponsored by Neeyamo Enterprise Solutions, Ltd.
September 27, 2016
Criminal Records in the UK - Global Learning Center
Track: International | Presenters: Stephanie Webster and Matt Field, Credence Background Screening | This program is designed to provide a brief overview into criminal record checks in the UK and the law surrounding them. It provides detail on the most common checks carried out and where there are differences between the different regions (England & Wales, Scotland and Northern Ireland). The presentation also explains the ordering process and highlights a major change coming up for basic criminal record checks in England & Wales. | This webinar is sponsored by Neeyamo Enterprise Solutions, Ltd.
August 4, 2016
Criminal Records in India - Global Learning Center
Track: International | Presenter: Shraddha Deshpande, Implementation Consultant, Neeyamo Enterprise Solutions | What don't you know about India Criminal Records verification? Screening Companies are challenged with an array of complexities in obtaining Criminal Records in India. Join us for better understanding of Indian Judiciary structure, lifecycle of a criminal case and local best practices in obtaining criminal records. 1. Explore different types of criminal verification in India and how they are obtained; 2. Gain Insight into Indian Judiciary structure, the lifecycle of a criminal case and how it affects the scope of verification; 3. Understand pros and cons of verification methods, what to expect from each method and best practice advice. Come join us to avoid making cringe-worthy mistakes in India Criminal Records verification. | This webinar is sponsored by PreemploymentDirectory.com
March 30, 2016
Criminal Checks in Canada - Global Learning Center
Track: International | Presenters: Rhonda Fairweather, First Advantage Canada; Michelle Leblond, PlusOne Solutions | In this program, we explore best practices for Canadian Criminal Checks from a global perspective. In this pilot recording, we provide an overview and comparison of different types of criminal record checks, what they cover, what is required to process and when they might be most appropriate. Other topics include criminal offence type definitions, the use of criminal checks in pre-employment screening, consent and turn-around time. | This webinar is sponsored by PreemploymentDirectory.com.

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Disclaimer: NAPBS materials are often provided by industry subject matter experts. The information and opinions expressed are for educational purposes only and are based on current practice, industry related knowledge and business expertise. The practices may not have been independently vetted and are neither approved nor endorsed by NAPBS.

Designated webinars (live and recordings) qualify for Professional Development Credits (PDCs) for FCRA Basic Recertification. Click here to view a list of qualifying sessions and webinars. Learn more about FCRA Basic Certification.

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